FOR SUPPORT COORDINATORS & PLAN MANAGERS
Fast-track your participants to genuine, heartfelt care.
We understand the urgency of finding reliable support, which is why we offer a 24-hour response guarantee on all referrals. We prioritise clear communication and swift intake to ensure your participants receive high-quality care without delay.
24-Hour Response Guarantee
Support Coordinators & Plan Managers
We understand the pressure of finding reliable care. Our promise to you is clear communication, immediate action when we have capacity, and a strict 24-hour response policy so participant care is never delayed.
Why Partner With Us?
We offer a streamlined partnership process that puts your participants' needs first.
24-Hour Response Guarantee
We review all referrals immediately and guarantee a response within 24 hours, so you can secure care for your participants without unnecessary waiting.
The Invisible Difference
We look beyond standard tasks, ensuring every participant receives compassionate, person-centred care from a team that truly values human connection.
Ready-to-Go Intake
We provide a complete, prepared intake folder—including service agreements and welcome letters—to ensure rapid and seamless onboarding.
Seamless Integration Process
A transparent, straightforward timeline from referral to ongoing support.
1
Referral & Intake
Submit your participant's knowledge, needs, and goals securely through our online priority intake form.
2
Meet & Greet
We arrange a complimentary catch-up, with a meal on the company, to ensure we are the perfect fit for the participant's goals.
3
Service Agreement & Care
We finalise the provided intake folder, sign the service agreement, and immediately commence 24/7 tailored care.
Priority Referral Intake
Secure, fast, and direct. Submit your referral below for our 24-hour response.
Trusted by Coordinators, Focused on Genuine Care.
We maintain incredibly rigorous staff standards to ensure your participants receive the most reliable and compassionate support possible.
Experienced Leadership
Led by a founder with over 20 years of hands-on care experience.
Qualified Staff
Our strong team includes Registered Nurses and mental health-qualified workers.
24/7 Availability
We operate around the clock to meet participant needs whenever they arise.
Streamlined Intake
We believe outstanding support is about building relationships and seeing the person before the disability. We are here to provide the genuine care factor that larger companies so often miss.
We believe outstanding support is about building relationships and seeing the person before the disability. We are here to provide the genuine care factor that larger companies so often miss.
Suellen Miatke, Founder of Empowered Plus
Referral FAQs
Have a quick question? Find answers to our most common coordinator enquiries below.
What is your current availability for new participants?
Yes, we currently have capacity and are welcoming new participants.
What specific services can you provide my participants?
We provide services across Ipswich, Queensland, and surrounding areas.
Are you an NDIS Registered Provider?
We offer a range of personalised disability support services including community participation, in-home supports, personal care, assistance with daily living tasks, transport and appointment support, creative expression activities, social engagement, and skill development programs tailored to individual goals and needs.